Most bomb threats are received by phone. Act quickly, but remain calm and obtain as much information as possible from the caller.
If a bomb threat is received by phone:
- Remain calm. Keep the caller on the line for as long as possible. DO NOT HANG UP, even if the caller does.
- Listen carefully. Be polite and show interest.
- Try to keep the caller talking to learn more information.
- If possible, write a note to a colleague to call the authorities or, as soon as the caller hangs up, immediately notify them yourself.
- If your phone has a display, copy the number and/or letters on the window display.
- Complete the Bomb Threat Checklist immediately. Write down as much detail as you can remember. Try to get exact words.
- Upon termination of call, DO NOT HANG UP, but from a different phone, contact authorities immediately with information and await instructions.
- CALL 911 immediately to give the information you have obtained. Describe the caller’s voice, any background noises you heard, and the exact wording of the message.
- If the bomb threat is received by a handwritten note, call the UGA Police and handle the note as minimally as possible.
- If the bomb threat is received via email or social media, call the UGA Police and do not delete the message.
- Notify your supervisor, a building representative and/or the Dean’s Office at the building where you are located.
- Follow instructions from the Building Safety and Security Representative and the first responders in regards to
evacuation assembly areas.
DO NOT:
- Use two-way radios or cellular phone. Radio signals have the potential to detonate a bomb.
- Touch or move a suspicious package.